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Crowdsourcing Content for Destination Websites

Should tourism websites still bother producing their own content? I’m thinking specifically of DMO sites whose difficult job it is to increase the amount of visitors to their destination. High quality content such as videos and images help sell the virtues of a place, but are definitely expensive to produce. And because it’s important to the keep that content fresh, it’s an ongoing expense. Is there a better way?

There are millions of people traveling the world right now, taking photos and shooting videos. How much of that content makes its way online? A lot. According to Wikipedia, 20 hours of YouTube footage is uploaded every minute. And Flickr actually provides a real-time feed of their photo upload numbers:

Flickr Uploads Per Minute

That works out to 3,407,464,800 photos and 10,512,000 hours of video a year. With that much content available it’s inevitable that DMOs will adopt it more and more. Here’s a recent example I came across on the Tips from the T-List blog:

Natalie Lucier went whale watching in Labrador and captured this amazing video:

Not long after Natalie uploaded it she was approached by Newfoundland and Labrador Tourism who requested permission to use it on their site. Natalie wanted to share her video (that’s why it was on YouTube in the first place afterall!) and the tourism board is helping her do that. The tourism board is always looking for great new content, Natalie is now an important contributor. That’s a win-win.

(Tip of the hat to Todd Lucier for inspiring this post.)

Posted in Creative Commons.

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  • FANTASTIC! I really like your blog alot. Can't wait for the crowdsourced best travel sites
  • Thanks for the compliment Michael, much appreciated! The crowdsourced travel sites post is coming soon, stay tuned :)
  • i think a mix is best: the brand (destination) can retain control of its message but enhance it with personal, heartfelt user-generated content. as geolocation features are built into more products this will become easier.
  • In the case of Newfoundland I believe they will be re-editing the Youtube video for their own purposes. So there's the original video out in the social media wilds, and then there's the controlled messaging from the brand, but they still didn't have to go out and hire a videographer and send them onto the seas in hopes of finding whales and icebergs hanging out together :)
  • that's a great way to do it! i can think of a few very cool applications for this process.
  • One issue with YouTube is that most videos aren't Creative Commons, unlike Flickr. If you want to change/edit/re-appropriate a YouTube video you technically have to contact the uploader and get their permission. If it were released under CC like Flickr, you can skip that step and just got for it, as long as you give credit to the original source.
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